Trip Advisor is one of the best tools many travelers turn to for travel advice, as their name says. With over 400 million users every month, this travel site ranks the largest travel site in the world. To us, it is a must-tool when curating our experiences. The travel site has no doubt been useful to us. Over the years, the platform has helped in promoting so many destinations, hotels, tourists attraction, tour guides and almost every aspect of a trip.
For quite some time, the site, according to many users, has allegedly been promoting hotels facing sexual assault allegations.
Yesterday, there’s an article published by Guardian and has been causing quite a lot of outrage online.In the report, two women said they were raped by some men who were working with hospitality companies travel site promotes.
Hotels at centre of rape allegations promoted on TripAdvisor https://t.co/Kg81ivmvCM
— The Guardian (@guardian) March 5, 2019
While speaking with Guardian, a woman who was sexually assaulted by one of the staff of a hotel she lodged, whose name was not disclosed expressed her dissatisfaction after the travel platform asked her to put the irritating experience in writing, as a review on the site.
“I was in disbelief. Am I seriously being asked to recall the humiliating details of my own sexual assault? Was this global company pushing me to relive my trauma on their forum for everyone to see and comment, or worse of all for the perpetrator who is still out there, to respond to me, troll me? It left me feeling shattered, hopeless and alone.”
TWITTER USERS’ REACTIONS
Following the release of this article, many twitter users have expressed their concerns and hatred for how the travel site is handling the issue.
Unbelievable!@TripAdvisor told 1 of their customers to write a review about her sexual assault.They gave her examples of other reviews where customers had reported rape by hotel staff, as "examples of how she might write her review #WomenTellAll #WomensDayhttps://t.co/PK9De8LHQo pic.twitter.com/IO3ihpEQTS
— Priyanka🎈 (@Thatmeangirl) March 6, 2019
.@TripAdvisor – here's my ZERO STAR review for you. Continuing to promote hotels even after they've been called out for sexual assault is equal to saying you are OK with sexual assault. I could never trust or use your services again.https://t.co/kSBBdgDwOL
— Hui Chong (@hui_chong) March 6, 2019
A very disturbing article that is making me think twice about the authenticity of reviews on @TripAdvisor. Complicity in hiding such heinous crimes would be shameful. I hope they improve their practices. #TripAdvisor #triphttps://t.co/b72QqkO2Ii
— Ms. Victoria F-P (@msvictoriafp) March 5, 2019
So @TripAdvisor categorizes hotels by free breakfast or not.
Bc that's "useful information to travelers".
But if hotel staff rapes a guest?
Eh, not useful enough to be flagged or merit a "security concerns category".
Strange sense of priority. https://t.co/tBk1i3OMLK
— Dr. Ann Olivarius (@AnnOlivarius) March 5, 2019
So the hotels at centre of rape allegations promoted on @TripAdvisor.
It makes me sick to my stomach.
— انیلا خان (@Aneelakhan1) March 5, 2019
— Tara Judah (@midnightmovies) March 5, 2019
Outside the luxury and comfort we seek when we lodge in hotel, another important thing everyone wants is security. For many years, there has been cases of sexual assault, theft and all sorts of vices happening in different hotels around the world. If the safety of a guest is not guaranteed, at least, then such hotel should not be recommended to others.
Rape is morally not justified and as a travel site, the action requires to be addressed and corrected. We hope Trip Advisor can take necessary actions to address it before the site starts losing their reputation in the travel space.